Are you looking to improve your customer service? We will give you the answer.
Text to speech is the widget you were searching for. Also known as TTS, this asset can produce spoken discourse. Specifically, this technology can read aloud any text file by turning it into audio. For that reason, people employ TTS for purposes going from productivity to marketing.
When it comes to businesses, text to speech can bring multiple benefits: effective branding across touchpoints, global market penetration, increasing web presence, saving time and money. And improving customer services is another of the advantages.
A speech-enabled sales assistance decreases operating expenses by reducing human agent burden, providing tailored services and accelerating throughput. This way, TTS can enhance customer service. Thus, we will give you our top 3 software so your business can enjoy this benefit.
1. Woord
Woord is an interface that can convert any text file into realistic voices in seconds. This tool supports more than 20 languages and enfolds regional deviations. It is an excellent option if you need different varieties of the English Language, Spanish, Portuguese and French, among others. Plus, you can personalise the voice’s gender, tone, breaths, phoneme, and other characteristics. Feel free to manage the output with the SSML editor.
Then, click ‘Speak it’ and, if satisfied, save it as an MP3 file. Easy peasy! The best part is that Woord incorporates most of its attractive features in its free plan. It allows for two audios and 20,000 characters every month (online or with the Chrome extension).
2. Azure Microsoft
Azure Microsoft can transform texts into natural voices. Consequently, this service is capable of providing excellent audio quality. You may pick from 270 different speakers in 119 diverse languages and dialects. Plus, you can personalise everything to your taste by changing the rate, tone, pronunciation, pauses, and so on.
Azure Microsoft wants you to access voices with the speaking styles and emotional tones required to suit your use case. For that matter, this software’s free plan permits 0.5 million characters and 5 hours of audio every month.
3. Free TTS
Because of Google Machine Learning, Free TTS also counts with great quality audio. This online platform supports around 25 languages, each with one to four voices. Hence, it is a good choice to convert your text files.
Practically, its interface is intuitive and does not need any signup. Free TTS can change text blocks up to 5,000 characters into audio. The free version entitles you to utilise 6,000 characters every week.
Which one of these helped you achieve better customer service? Leave it in the comments!