These will be the 5 most relevant technological trends of 2019, according to ManageEngine, creator of IT administration software for companies.
1.The automation of digital processes will accelerate
The adoption by companies of technologies that automate the processes will continue with the same vigor as it is expected that these new technologies continue to make companies more efficient, data-centric and with faster decision making in all locations of the company.
More importantly, process automation will also help companies to go beyond simple operational gains and efficiencies, it will also allow new revenue opportunities to be tapped.
For example, a bank that adopts the Fintech can use automated digital processes to improve the real-time visibility of its customers’ data, which helps to better assess the real-time financial risk for the bank and customers.
To clarify further, a bank could offer its clients digital tools related to accounting, accounts receivable, accounts payable, and all the other functions they offer in the office. In addition, customers can give permission to the bank to use their data and thus have good visibility of the speed of their business.
This could allow the bank to provide financial services at a faster pace to the customer and at a lower cost, not only due to automation but also due to better visibility of an abrupt change.
2. OCR / NLP / voice / video / image processing will help increase productivity gains.
One of the main enemies of process automation is any web form that customers, employees or partners have to fill out when an organization wants to store their data. Everyone equally fears screens with forms.
The technologies of artificial intelligence and machine learning have reached a level of development high enough to process voice, video, text and images reliably. Its use means that daily activities such as making a phone call, recording a video or taking a photo can be used to fill in the data forms automatically.
Therefore, the objectives of data collection and the filling of the forms can be fulfilled at the same time with what these technologies will continue to expand in the companies.
3. Concerns about privacy will remain in the spotlight
Since the GDPR (General Regulation of Data Protection) has become a reality and with other countries passing similar privacy laws, the use of the data and its protection will be monitored very closely. The data will be labeled so that its origin will be known at the time of its use.
Tools related to data tagging and master data management will be crucial. The problem is that concerns about privacy and related legal ramifications could delay decision making in companies.
In response, the creation of new generation messages, audio/video and web conferencing tools will be used by companies to achieve the double objective of privacy compliance and rapid decision making.
4. The data location will increase diversity
Many countries require that data must reside within its geographical boundaries. Companies that use SAS (Statistical Systems Analysis) or Paas (Software as a Service) will end up using country-specific public clouds or even private clouds.
As a result, the critical data and applications that need to be controlled will be disseminated throughout the geography of each country.
The tools and technologies that help consolidate the operation of these applications and data will see greater adoption by companies.
This increase in data location will also require federated identities and access management (IAM) with the Zero Trust (Absolute Security) security considerations. Things like single sign-on, multi-factor authentication, and business mobility management will also become common in governments and businesses.
5. New types of data center hardware
The data workloads of the data centers are increasing, and the demise of Moore’s Law (which stipulates that every two years the number of transistors in a microprocessor is doubled) has as a consequence that the CPU increasingly costs them More keep up the pace.
New hardware such as GPU, FPGA, ASICs will become commonplace in the data center. The IT teams of the companies will have to know these technologies and the use of the appropriate applications and tools to ensure that the money is wisely spent on the latest hardware.