People’s interest in products or services is what allows companies to grow and position themselves. But how can you measure if customers are really interested in you based on their opinions and comments? Is there any tool capable of doing it for you and giving you accurate results? Read on to learn more about this matter.
Surely you have experienced a situation like this: you are browsing the Internet and find an interesting product. Its features and utilities catch your attention, and you are seriously thinking about buying it. But before investing in it, you decide to read the reviews left by other buyers. And what do you find? Comments from people who simply say that the product is “ok” or, worse, no comments at all. So you finish your little investigation convinced that the article is not as good as you thought. After all, it didn’t pique people’s interest enough to take the time to leave a constructive comment.
Why Is It Important To Detect Customer Indifference?
One of the most important factors for companies are customers. It is vital that they feel interested and satisfied with what we offer them. We need them to leave reviews and help us promote our products, as most purchases today are made online. That is why we must properly present our articles and offer something of quality that meets people’s expectations. This way we will create a sentimental bond with them. And to achieve all this, it is necessary to analyze user comments, opinions and reviews.
Some of the tools that allow us to achieve this are the analyze emotions API and the indifferent opinion API. These softwares are capable of doing all the hard work for us. They inspect given texts and identify the predominant emotion in them. In doing so, they determine whether the users’ attitude is positive, negative, or indifferent. And the Opinion Analysis API is one of the most complete and efficient instruments to carry out this task.
What Is Opinion Analysis API?
Opinion Analysis API is a software developed by Zyla Labs that performs sentiment analysis on a given text. By doing this, it helps you understand what online users think of your company or your products. This way you will know if their opinions can help promote your brand or if they are indifferent.
What Does Opinion Analysis API Do?
You can provide this API an array of up to 64 elements maximum. Then, it will analyze the first 2000 characters of each one to determine what is the predominant sentiment in them. In the end, it will give you a result with three possible outputs: promote, detract and indifferent.
A big plus point is that it supports three languages: English, German and Spanish. Thanks to this, this API is useful for companies from practically all over the world and all sectors of the market.
How Opinion Analysis API Works And Available Plans
Each developer is assigned a personal API access key after signing up. This password will be a unique combination of letters and digits provided to access the API endpoint. To authenticate with the Opinion Analysis API REST API, simply include your bearer token in the Authorization header. Also, aside from the number of calls per month, this API has no other limitations.
Regarding its plans, it offers multiple options designed for different needs. You can even try a chargeless version to test this tool and see how useful it is. Can’t find what you’re looking for or need something more personalized? That’s no problem. You can contact Zyla and develop a plan completely tailored to your needs.
Keep your customers interested and work to offer them the best of the best with Opinion Analysis API. This tool will guarantee your growth, development and the happiness of your buyers.